Supporting you and your whānau to stay well
Community Care supports a range of primary care and community‑based services delivered through our network of medical centres across Aotearoa New Zealand. These services are designed to improve access to care, support wellbeing, and help people manage their health closer to home.
Many services are free or low‑cost, and availability may vary by medical centre. Your local medical centre can let you know what services are available to you.
Click a service to view
Mental health and wellbeing support
We provide free, accessible mental health and wellbeing support through primary‑care‑based services. This support focuses on helping people manage everyday challenges and make positive changes that support their overall wellbeing.
Appointments are brief, practical, and focused on what matters most to you. Bookings are available through your local medical centre.
Support in this area may be provided by:
- Health Improvement Practitioners (HIPs)
- Health Coaches
They can help with:
- Stress and anxiety
- Low mood
- Sleep challenges
- Addictions
- Building healthier habits
- Setting wellbeing goals
Team‑based models of care
Our medical centres work using team‑based models of care, bringing together a range of health professionals to ensure people receive the right care at the right time.
By working together, care teams can improve access and provide more coordinated support for patients and whānau.
Your care team may include:
- Extended Care Paramedics (ECPs)
- Clinical Pharmacists
- GPs, nurses, and other health professionals
This team‑based approach supports:
- Assessment and management of urgent, complex, or acute health needs
- Medication reviews and optimisation
- Care delivered closer to home
Long‑term conditions management
We support people living with long‑term and chronic conditions through coordinated, multidisciplinary care. Our teams work alongside you and your whānau to help manage ongoing health needs and support long‑term wellbeing.
This may include:
- Regular monitoring and follow‑up
- Individualised care plans
- Ongoing support and education
This approach helps people stay well, manage symptoms, and achieve the best possible health outcomes over time.
Preventative care and screening
Preventative care helps identify health concerns early and supports people to stay healthy.
Our medical centres offer support with:
- Breast, bowel, and cervical screening
- Smoking cessation
- General wellbeing and prevention checks
These services help reduce the risk of illness and support early intervention where needed.
Health promotion and community engagement
We work alongside communities to strengthen health literacy and encourage early engagement with health services.
This includes:
- Health education and promotion activities
- Local community events
- Outreach and enrolment support
These initiatives help connect people with care and support healthier communities.
Digital and virtual care
Digital services make it easier to access care and manage your health.
We offer:
- Patient Portal (The Doctors App) - to book appointments, request prescriptions, and view test results
- Telehealth appointments through The Doctors Online - allowing you to consult with a GP from anywhere
Support for medical centres
Medical centres interested in accessing support through Community Care PHO can learn more about what’s available by joining our national network.